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Our technical department is an essential resource for customers. Our goal is to respond to customer needs and to offer comprehensive pre-sales, in-sales and after-sales services.

How can the technical department help you?
Our technical department can meet any hardware fixing, updating or replacing needs for fabricator, architect, repair company, locksmith or homeowner.

Fabricator
We can recommend the most suitable hardware for your job in hand.
We have the latest and the most popular product list for the widest selection.
We give advice on the hardware in stock and tell you how to make it benefit you and your clients.
We use computer aided design (CAD) to draw the hardware. We offer you a full image of the product before you buy, letting you know the installation and appearance.
If you can’t find the required one in our inventory, we can help you find it from another supplier or provide a similar product from our product list.

Architect
We can provide diagrams and commonly used specifications of hardware.
We can meet any of your design requirements.

Locksmith/Repair Company /Homeowner
If you want to replace hardware, you need to provide the following information:
1. Product picture.
2. Markings on the item.
3. Measurements

If we cannot supply to your original specification, we will try our best to provide a like product. If you need a quick answer, just give us a call. We will be glad to deal with your enquiry and find a suitable item from our vast stock range.

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